Cart

Coupon Code: FT68LD435 Copy Code

Welcome To Grooms Guru

Got a Question? Contact Us

support@groomsguru.com

24/7 Customer Support

Refund Policy

Returns
Our policy lasts 30 days on non personalized products. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned or are unable to cancel or change. Any personalized products as we begin producing your order immediately after your order is placed. Our personalization techniques are permanent and returned merchandise cannot be resold therefor we cannot accept buyers remorse. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items


To complete your return, we require a receipt or proof of purchase and the order number.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@groomsguru.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@groomsguru.com and support will send the address fro return. 

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product please contact support@groomsguru.com


Unless there is a defect you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Don't Take Our Word For it! Here's What Our Customers Think:

Added to cart!
16 oz Beer Glass & Switchblade Knife Groomsmen Gift Set...
Someone purchased a 10 minutes ago from Amsterdam, Netherlands
2 Slate Coasters, 2 Whiskey Glasses and 8 Sipping Stones...
Someone purchased a 8 minutes ago from Amsterdam, Netherlands
2 Slate Coasters, 2 Whiskey Glasses and 8 Sipping Stones...
Someone purchased a 4 minutes ago from New York, USA
24 Pcs Personalized Cutlery Set with Wood Box
Someone purchased a 7 minutes ago from Rome, Italy
4 Slate Coasters, 4 Whiskey Glasses and 18 Sipping Stones...
Someone purchased a 3 minutes ago from Berlin, Germany
4 Slate Coasters, 4 Whiskey Glasses and 18 Sipping Stones...
Someone purchased a 7 minutes ago from Berlin, Germany
4 Whiskey Glasses and 4 Slate Coasters with Engraved Wood...
Someone purchased a 10 minutes ago from Moscow, Russian
4 Whiskey Glasses and 4 Slate Coasters with Printed Wood...
Someone purchased a 13 minutes ago from Moscow, Russian
4pc Personalized Grill Tool Set Barbecue BBQ Customized Family Grill...
Someone purchased a 7 minutes ago from Berlin, Germany
4pc Personalized, Engraved Baby Spoons
Someone purchased a 3 minutes ago from Moscow, Russian
50 Recipe Cards Box Engraved with Dividers, Labels, Personalized Pen...
Someone purchased a 19 minutes ago from London, Great Britain
50 Recipe Cards Box Engraved with Dividers, Labels, Personalized Pen...
Someone purchased a 13 minutes ago from Berlin, Germany
50 Recipe Cards Box Engraved with Dividers, Labels, Personalized Pen...
Someone purchased a 9 minutes ago from Moscow, Russian
50 Recipe Cards Box Engraved with Dividers, Labels, Personalized Pen...
Someone purchased a 12 minutes ago from Amsterdam, Netherlands
50 Recipe Cards Box Engraved with Dividers, Labels, Personalized Pen...
Someone purchased a 10 minutes ago from Moscow, Russian
50 Recipe Cards Box Engraved with Dividers, Labels, Personalized Pen...
Someone purchased a 19 minutes ago from New York, USA
50 Recipe Cards Box Engraved with Dividers, Labels, Personalized Pen...
Someone purchased a 11 minutes ago from New York, USA
50 Recipe Cards Box Engraved with Dividers, Labels, Personalized Pen...
Someone purchased a 19 minutes ago from Berlin, Germany
50 Recipe Cards Box Engraved with Dividers, Labels, Personalized Pen...
Someone purchased a 14 minutes ago from Moscow, Russian
50 Recipe Cards Box Engraved with Dividers, Labels, Personalized Pen...
Someone purchased a 5 minutes ago from Rome, Italy
Welcome To Grooms Guru FREE Shipping TODAY! Use Code " FREESHIPPING " in the discount field at final checkout You Have Achieved Free Shipping Welcome To Grooms Guru You Have Achieved Free Shipping